Shipping policy

📦 SHIPPING POLICY 

At Kayoo, we do our best to make sure your order arrives quickly, safely, and with zero stress. Every piece is packed with care so it reaches you just the way it should — perfect.

📍 Shipping Inside Egypt

  • Delivery Time: 2–5 business days depending on your city.

  • Shipping Fee: Calculated at checkout based on your area.

  • Cash on Delivery: Available for all orders.

  • Order Processing: Orders placed before 6 PM are prepared the same day.

🚚 Shipping Process

Once your order is confirmed, our team packs it and hands it to our delivery partner. You’ll receive updates along the way so you always know where your package is.

🔄 Exchange & Returns

If the item doesn’t fit or isn’t what you expected, don’t worry — we’ve got you.
You can request:

  • Exchange within 7 days

  • Return within 7 days (unworn, with tags)

Our support team is here to help you through the process smoothly.

💬 Need Help?

If you have any questions about your order, feel free to message us on:

  • WhatsApp +201033677736

  • Instagram @kayo_.store

  • Or via our website contact page

Your comfort and confidence matter to us — we’re always here for you.